I love to see the companies I have worked with in the past announce new things, today is no different with the announcement by Coldwater Creek that they have a new mobile site. I spent many years at “the Creek” and still keep in contact with many of the people there. It was a great [...]
Affiliate Question of the Day – Where do I start?
New company, new product, affiliate program?
A very typical phone call we receive, and probably at least one each week, is one from a new merchant looking for immediate sales through affiliate marketing. We love to get calls from new prospects and enjoy meeting new people and learning of new business models. It’s one of the reasons I love this industry. [...]
AffiliateBenchMarks
AffiliateBenchMarks is looking for affiliates, agencies and advertisers to fill out their 5 minute survey on the affiliate industry and your views of it. We’ve filled out this survey in the past, as have our clients, and the data you receive from it is fantastic. We highly recommend you take a few minutes and fill [...]
Meet Jeff Nilges
Many of you have may have already met one of our affiliate managers, Jeff Nilges, at Affiliate Summit West last month, but I would like to formally introduce you to him. Jeff joined JEBCommerce in spring of 2009 as an intern and after showing great potential; he was promoted to affiliate manager. His strong background [...]
6pm.com – A Conversation with Ned Farra
JEBCommerce now managing 6pm.com.
Learning from Chef Gordon Ramsey – Know Your Competition
Are You Adding Value – Something Unexpected?
Are you adding value to your customers and to your merchant patners?
This is a short video shot from my favorite office, Calypsos’ Coffee in Coeur d’Alene Idaho. They offer business owners a great room to either host a meeting or to work from at any time of the day. The room provies a quite place that is comfortable and has all the necessities to work day to day. It’s a great place and the room is an unexpected value add that keeps us coming back and sets them apart from their competition.
Learning from Chief Ramsey – You are only as good as your last service.
There are certain basic foundations of running an affiliate program such as timely checks, clear terms and conditions, consistent, acurate and timely returns processed, quick response times, good and updated creative and more. For you affiliate managers, grade yourself honestly on some of those things. How did you do the last time? How was your last service? Too many affiliate managers don’t look at this way and it leads to a lack of trust from affiliates, and that hurts the industry.

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